Whether you need advice on one of our plans or support with a claim, don’t hesitate to get in touch.
If you’re a Group insurance customer, please use our dedicated business support channel below.
Open the FWD MAX mobile app and follow these steps:
Privilege Voucher: Once you press “accept”, please fill in your name and address in the pop-up window. Voucher delivery may take up to eight weeks from the date of your submission. After eight weeks, we’ll assume that you’ve received the voucher, unless we hear from you otherwise. Enjoy your reward!
Please send us your request by providing the following details:
Send these to customer.th@fwd.com or fax over to 0 2632 2414
Please send us a completed form with a certified true copy of your passbook. You can also submit the documents via email customer.th@fwd.com or fax 02-632-2413