บริการลูกค้าเอฟดับบลิวดี

Support

We're here to help every step along the way

Tell us what you need, and we’ll do our best to help

Online services to serve all your needs

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Want to make a claim?

เรียกร้องสินไหม FWD

Support for cash returns

วิธีรับเงินคืน FWD
วิธีรับเงินคืน FWD

Waiting for policy approval?

ระยะเวลาในการพิจารณารับประกันภัย FWD

FWD SOS assistant service

Cash-free medical treatment

Quick discharge process

Quick discharge
Quick discharge

Search our network

Telemedicine services

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Get more benefits when you’re an FWD customer

สิทธิประโยชน์ลูกค้าเอฟดับบลิวดี

Frequently Asked Questions

Need more help?

Call customer support

We’re here to help daily, 8am – 8pm.

Ask Fi

Our chatbot has been trained to help in all kinds of ways in super-fast speed. Need help fast? Fi is your best option (and if Fi can’t help, they’ll know exactly how to organise some alternative support options).
supportOptionChat

Leave a message

Send us your enquiries, or any feedback. We’ll get back to you shortly.

Email us

Another channel for your convenience in contacting or sending a request. Drop us an email via customer.th@fwd.com