Our customer rewards and special offers

Our exclusive privileges for FWD customers

We know that in becoming an FWD customer, you’ve made an important choice. So to express our gratitude for your loyalty and trust, we have a number of special privileges and promotions that we reserve only for FWD customers.

Lastest privileges and promotions

Celebrate your birthday with a big smile!

Special promotion for customers fully paid premiums of the policy (Insurance agent)

Special promotion for customers with maturity policy

Join FWD MAX

Enjoy cash coupons, discounts, and rewards with FWD MAX. Download the app now and redeem your privileges – plus get special offers from your favourite brands.

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Our partners for your rewards

We work with selected partners so we can offer you the best rewards. Here’s a selection of our partner brands.

Get FWD privileges and promotions on LINE

Stay up to date on all FWD offers and rewards via our LINE app. It’s quick and easy and means you’ll never miss out. Add FWD Thailand as a friend.

Find your customer tier

We would like to thank you for your loyalty. That's why we have different levels of privileges and rewards according to your policies and premiums.

FWD Prompt

Total paid premiums less than THB 100,000

FWD Plus

Total paid premiums between THB 100,000-499,999

FWD Pride

Total paid premiums over THB 500,000

How do we calculate your total paid premiums?

Find out more

We offer a range of privileges and promotions designed to enhance the FWD experience. Can’t find what you want? Need help? Simply call 1351 (press 2 for English).

Need help?

Call 1351

We’re here to help daily, 8am – 8pm.

Ask Fi

Our chatbot has been trained to help in all kinds of ways in super-fast speed. Need help fast? Fi is your best option (and if Fi can’t help, they’ll know exactly how to organise some alternative support options).

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