Group insurance customer support
Find the support you need
Group insurance customer? You can access your policy information quickly and easily via our customer portal – or get in touch with us directly for help and support. Whatever you need, we’ll take care of it.
Our wide network
Wherever you are in Thailand, there's an FWD branch or agent office near you.
Frequently asked questions
At least five people.
In this instance, medical expenses must be paid in advance by the insured and will be considered for reimbursement after the claim form and required documents are have been sent to us.
Your ID card can be shown instead of the insurance card.
Yes - our coverage can be extended to the spouse and children of married employees.
Employees can use the FWD Mobile Application just download from App Store and Google Play or call the FWD Call Centre (available 24 hours) at 02-632-6400
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