A new way to visit your doctor. In times of sickness, you can meet with doctors without traveling to hospital. A convenient online service that requires no advance payment.
Individual and group health insurance customers with OPD benefit can get online medical service without advance payment until 31 August 2024.
Convenient online service
Save your time from going to a hospital by consulting with a doctor from telemedicine service provider.
No advance payment
When receiving telemedicine service from more than 50 network hospitals nationwide.
Doctor consultation providing for general and chronic diseases
With a general or chronic disease, you can access medical services anywhere conveniently without queuing up.
Terms of service
Online claims
With the exception of a loss of life, we now process all claims via the Omne by FWD app. This includes all accidents and illnesses (including cancer and critical illness)
Using Omne by FWD you can enjoy:
- Faster claims– no more long waits and complicated forms. Omne by FWD means you can submit your claim in just a few short minutes.
- Live updates– you can also track your claim’s progress in real time
- Instant pay-outs– on some plans, we even offer instant approval and pay-outs, using the latest smart technology.
Frequently asked questions
Need help with your claim?
Ask Fi
Our chatbot has been trained to help in all kinds of ways in super-fast speed. Need help fast? Fi is your best option (and if Fi can’t help, they’ll know exactly how to organise some alternative support options).
