1

Collect supporting documents

2

Fill out the form

3

Send in documents

4

Receive SMS to confirm status

1

Collect supporting documents

  • Medical certificate with the Company form

  • Examination reports such as Lab investigation, CT result, Pathology result etc.

2

Fill out the form

3

Send in documents

By Mail
  • Send to Claims Department, FWD Life Insurance Public Company Limited, 130-132 Sindhorn Building Tower 3, 29th floor, Withayu Road, Lumpini, Pathumwan, Bangkok 10330

In Person
  • Submit to Claims Department, FWD Life Insurance Public Company Limited Or any FWD branch offices

Submission Timeline

  1. Claimant needs to provide proper written notice of claim to the Claims Department within 30 days after medical treatment / the date of incident.

4

Receive SMS to confirm status

First you’ll get SMS informing you that we have received your claim.
The second SMS will tell you if it’s been approved and that it’s being processed. (The whole process usually happens within 5 working days.)

Need help?

Still unclear?
Talk to us

FWD Customer Care

0 2632 6000

Live Chat