Making a claim has never been easier. We have developed a simple, quick and easy claims process for you. Click here and we’ll get you started immediately.
Catch up on fresh and fun movements via our online channels including FWD website, FWD Blog, FWD Facebook fan page, and FWD Official LINE.
We provide one stop service for all enquiries and problems regarding policy information, product details, policy changes, claims, complaint and suggestion. Call us at 0 2632 6000.
An all-in-one customer welcome pack to keep you informed on key information such as how to contact us, how to change policy information, how to pay premium and how to file a claim.Download
To let you live your life without hesitation, we offer you extensive and attractive products and services that best suit your needs, including an FWD loan. By being FWD policyholder, you can borrow the policy's cash surrender value, enjoy special interest rate, and use the loan for any purpose as you want.details
For more details of Underwriting and Surrender process, click here.
Or any inquiry, please contact our FWD Call Center tel. 0 2632 6000 7-day a week from 8.00 am to 8.00 pm.details