Update your e-mail address and mobile phone number
It's important to keep the primary contact number and email address up-to-date. We send communications about your policy to this address and SMS OTP to a mobile number to verify FWD Link online service.
Our chatbot has been trained to help in all kinds of ways in super-fast speed. Need help fast? Fi is your best option (and if Fi can’t help, they’ll know exactly how to organise some alternative support options).