Policy loan

Check your loan outstanding, loan interest, and pay your loan conveniently, promptly, and securely online via Omne by FWD.

• Download Omne by FWD
• Handbook

Payment methods

QR Code

You can request a QR Code to scan in order to pay using your bank's app or other payment channels that use the QR Code system. You can also choose the loan payment amount based on your needs.

• Pay "Total as of today" – Pay the outstanding loan balance in full, including interest, as of the QR Code request date.
• Pay "Specify amount" – Set your own payment amount.

Noted:

*Please make the loan payment immediately after receiving the QR Code, since the loan interest accumulates daily.

In the case of choosing to make a "Specify amount" of loan payment, the minimum amount must be greater than or equal to 500 baht.

If the outstanding loan amount is less than 500 baht, please select "Total as of today " option.

Opening hours

Our customer service payment counters are open Mon-Fri 8:30am–5:00pm.

On Saturday our opening hours vary:

• Unfortunately, our Bangkok head office branch is closed on a Saturdays
• Ratchada branch: 9:00am-3:30pm
• All other branch offices: 8:30am-12.00pm

Payment methods

Cash/Credit cards

Available at:

• Bangkok head office
• All branch offices

We accept:

(Except for Automatic Premium Loan payment)

QR Code

Available at:

• Our Bangkok head office
• Rachada branch

We can accept up to THB 100,000 in cash (per invoice) for all policies bought from SCB or through a former agency channel channel. We can accept up to THB 500,000 in cash (per invoice) for policies bought through FWD agents or any other FWD channels.

If the amount exceeds these, please pay via bank.

Pay through your agent or via one of our agent offices nationwide.

Note: Please collect a temporary receipt from your agent so that you can file it away as proof of payment. An official receipt will be mailed to you in 10 days once the payment is successfully made.

Payment methods

Credit cards

We accept

(Except for Automatic Premium Loan payment)

For policies bought from SCB or through a former agency channel

Reference code 1 

Policy no.

Reference code 2

Specify 33

For policies bought through an FWD sales agent or any other FWD channel

Reference code 1 

Policy no.

Reference code 2

N/A (leave blank)

ATM machines

You can also pay through ATM machines by choosing the company’s name. If you do this, please also specify the details below.

Reference code 1

Specify your policy number (Use 6 for T, 8 for U, 1 for A, 2 for B, 3 for C, 4 for D, and 7 for R).

For example, you should type 200123456 if your policy number is B00123456.

For policies bought from SCB or through a former agency channel

Reference code 2

Specify 33

For policies bought through an FWD sales agent or any other FWD channel

Reference code 2

N/A (leave blank)

Pay via internet banking by choosing the company’s name. Please specify the details below.

Reference code 1

Specify your policy number (Use 6 for T, 8 for U, 1 for A, 2 for B, 3 for C, 4 for D, and 7 for R).

For example, you should type 200123456 if your policy number is B00123456.

For policies bought from SCB or through a former agency channel

Reference code 2

Specify 33

For policies bought through an FWD sales agent or any other FWD channel

Reference code 2

N/A (leave blank)