Make the most of your day with instant & full coverage
Whether you enjoy travelling, playing sports, or just loving and enjoying the simple pleasures, whichever your lifestyle is, we’ve got you covered. Just be ready to make the most of your day with Easy E-PA – Accident Protection that you can apply online in only 5 minutes, with 3 different packages that designed to suit your needs, offers worldwide coverage, cashless medical treatment, SOS support.
If I get into an accident when I’m abroad, will my FWD policy cover me? What should I do?
Our Personal Accidental policy usually covers accidents even if they happen when you’re abroad or if you need to seek medical treatment overseas.
In order to claim, remember to obtain 1) the original receipt from your medical treatment abroad 2) any supporting medical expense documents if your receipt does not detail treatment expenses, and 3) any medical certificate.
How can I obtain the original copy of a receipt which I need for my records / other reimbursement?
You can state this request on the documents when submitting your claim. Or contact our customer service at 1351.
Note:
In the event that the amount of compensation for a hospital expense was not fully paid as stated in the receipt, we will return the original receipt and rubber-stamp the amount that we have approved to pay on that receipt.
When a hospital expense is fully paid, as stated in the receipt, we will not return the original receipt, but will send you a copy - on which the amount of compensation we have approved to pay will be rubber-stamped.
Can I claim for a hospital expense if I was treated in a hospital that is not affiliated with FWD?
For information on this, please refer to the health claim process on our website.
How can I check my claim status?
You can contact our customer service at 1351.
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