While you are dealing with us, your personal data has been collected, used, disclosed and processed by us by fair and lawful means to the extent necessary for the specific purposes as follows.
While you are dealing with us, your following personal data has already been collected, used, disclosed and processed by us.
In addition, we may also collect and hold your sensitive data such as:
Your personal data will be kept confidential and will not be disclosed to any third parties unless we have the express consent from you or we have lawful grounds to do so.
Subject to the provisions of any applicable law and your consent, in order to operate our business smoothly, we may disclose your personal data to our FWD Group, affiliated entities and business partners and/or third party entities in Thailand or overseas to enable them to tell you about a product or service and store, maintain and manage your personal data. Please refer to the list of FWD Group, affiliated entities and business partners and/or third party entities here [https://www.fwd.co.th/en/third-parties].
We will not keep your personal data, in any case, longer than that is necessary for the purposes for which that personal data was collected, held and processed, except where the retention period is determined by other laws and regulations, which in many cases is up to 11 years after the end of our relationship with you.
We undertake that the personal data will be retained in a secure location, accessible only to authorised persons and will destroy it immediately once the retention period has elapsed.
You have rights to your privacy regarding the given personal data according to the PDPA.
Importantly, if you change your mind about how you would like us to contact you or if you no longer wish to receive information for the direct marketing, you can tell us anytime by following our withdrawal process.
If you withdraw your consent, we will not be able to directly provide you with the information, products or services, except those related to core insurance business, you may need or may be interested in.
Please refer to our Privacy Policy available on our website www.fwd.co.th/en/privacy-policy/ for full details about our privacy policy and your rights to your personal data.
For further information or to exercise any of your rights, please contact:
Name: Data Protection Officer
Email address: dataprotection.th@fwd.co.th
14th Floor, 16th Floor, 26th - 29th Floor, 130-132 Sindhorn Building Tower 3, Withayu Road, Lumpini, Pathumwan, Bangkok 10330