FWD Insurance continues to bring a simpler, faster, and smoother insurance experience to our customers. The online platform “FWD Link” helps customers manage their policies efficiently, anytime, and anywhere. “FWD Link” provides customers multiple tools for updating personal information, changing payment plan, making online claims and other online services.
To encourage customers to use “FWD Link”, FWD Insurance also launched “FWD Link Lucky Draw Campaign” offering customers a chance to win big prizes e.g., Samsung Galaxy Flip3 5G and Starbucks e-Coupons. There will be 155 prizes every month from now until the end of June 2022.
Arjan Wes, Chief Commercial Officer of FWD Insurance
said “We’re determined to create a simpler, faster and smoother insurance experience for our customers. FWD Insurance strives to develop and enhance our product and service offerings to meet different lifestyles such as streamlining purchase and claim processes and enhancing policy management through our digital technology. Everyone is increasingly online nowadays performing all kinds of different tasks in our daily lives. “FWD Link” is a testament of our customer-led approach and we hope the lucky draw will prompt more of our customers to enjoy the convenience and efficiency of our online after-sales service platform”
FWD Link online service covers seven main service categories, which are: 1. Verify and update personal information 2. Review policy details 3. Change policy payment plan 4. Switch Unit Linked fund 5. Apply for auto-payment by credit card 6. Make an online claim for out-patient hospital treatment and 7. Submit tax consent request. Customers can log in to FWD Link online service by using their ID number and OTP code without remembering their username and password at FWD Link
In addition, FWD Insurance has launched a new campaign, “FWD Link Lucky Draw Campaign”, for customers who use FWD Link online service to participate and get a chance to win the prizes. There will be 155 prizes available per month including Samsung Galaxy Z Flip3 5G and Starbucks e-coupons, starting now until June 2022. The more a customer logs in and uses service functions on FWD Link, the more chances will be provided to win prizes. Customers will receive two chances for the Lucky Draw when using the tax deduction service and receive one chance for the Lucky Draw for using other online services (except the Unit Linked fund management service). For more information, please visit Facebook FWD Thailand
For more information, please contact FWD Insurance corporate communication:
Email: firstname.lastname@example.org Tel. 065-936-8751
Email: email@example.com Tel. 098-962-4699
About FWD Insurance Thailand
FWD Group is a pan-Asian life insurance business with approximately 10 million customers across 10 markets, including some of the fastest growing insurance markets in the world.
FWD Insurance, Thailand, is established in 2013 and a member of FWD Group that focused on making the insurance journey simpler, faster and smoother, with innovative propositions and easy-to-understand products, supported by digital technology. Through this customer-led approach, FWD is committed to changing the way people feel about insurance. For more information please visit our website
or Facebook FWD Thailand