Personal data consent management

FWD Life Insurance Public Company Limited (hereby referred to as “FWD”) is aware of the importance to take care of personal data. We respect your privacy and will strictly comply with Personal Data Protection Act and FWD Data Privacy policy.

In case that you would no longer allow FWD to process your personal information, you can request to withdraw the consent to process your information via online channel or Customer Center 1351 during FWD business hours. However, if you withdraw your consent, FWD will not be able to directly provide you with the information of products or services, except those related to core insurance business, you may need or may be interested in. Moreover, the request for withdrawal must not interfere with the services and operations according to insurance contract, including any other acts that are defined by applicable laws. When FWD receive your withdrawal request, FWD will consider and take appropriate action according to PDPA.

Please be informed that withdrawal of your consent will take effect 30 days from the date that you requested to FWD.

Please rest assured that the company put great importance to the compliance with the PDPA and respect your privacy. If you have any questions, please contact us via email dataprotection.th@fwd.com