At FWD, protecting the personal and company data is our utmost priority. We collect all data lawfully and fairly and only use it as agreed by you. The following is Personal Data Protection Principle to reassure you that we treat all personal information with the highest respect and discretion.
By accessing this website and any pages, you are agreeing to be bound by the terms and conditions below. If you do not agree to the terms and conditions below, please do not access this website, or any pages thereof.
Data Protection Principle
FWD Life Insurance Public Company Limited (hereinafter referred to as “FWD") is committed to comply with FWD Data Protection Principle (“The Principle”).
The Principle applies to all products and services provided by FWD and sets out how FWD may collect, use and disclose your personal information.
Accuracy of Personal Information
FWD will ensure the accuracy of all personal data collected and processed by FWD. Appropriate procedures are implemented so that all personal data is regularly checked and updated to ensure that it is reasonably accurate having regard to the purposes for which that data is used. In so far as personal data held by FWD consists of statements of opinion, all reasonably practicable steps are taken to ensure that any facts cited in support of such statements of opinion are correct.
FWD will at all times endeavor to ensure the accuracy of personal data held by FWD, and if such personal data is transferred to third parties, it will notify that third party of any correction to be made.
Retention of Personal Information
No personal data is kept for longer than is necessary and that FWD will comply with all statutory and regulatory requirements in the Thailand concerning the retention of personally identifiable information.
FWD will ensure an appropriate level of protection for personal data in order to prevent unauthorized access, processing or other use of that data, commensurate with the sensitivity of the data and the harm that would be caused by unauthorized access to that data. It is the practice of FWD to achieve appropriate levels of security by restricting physical access to data, providing secure storage facilities and incorporating security measures into equipment in which data is held. Measures are taken to ensure the integrity, prudence, and competence of persons having access to personal data and personal data is only transmitted by secure means.
FWD’s website may include hyperlinks to third party websites. FWD has no control over the content, accuracy, opinion expressed, and other links provided at these third party websites or how these third party websites deal with your personal data. You should visit these third party websites for details of their privacy policies in relation to their handling of your personal data.
FWD may use "cookies" to improve our internet service to you. Cookies are small data files that are automatically stored on your web browser in your computer that can be retrieved by FWD’s website. Cookies enable FWD’s website to remember you and your preferences when you visit the website and enable us to tailor the website to your needs. The information collected by cookies is anonymous visitor’s personalized settings information and contains no name or address information or any information that will enable anyone to contact you via telephone, e-mail or any other means. No customer personal data is stored in cookies. However, you can disable cookies by changing the settings of your web browser.
In case of discrepancies between the English and Thai version, the English version shall apply and prevail.
Further enquiries regarding FWD Data Protection Principle may be directed to:
FWD CALL Center 0 2632 6000
FWD Life Insurance Public Company Limited
14, 16, 27, 28, 29th floor Sindhorn Building, Tower III,
130-132 Wireless Rd. Lumpini, Pathumwan, Bangkok 10330, Thailand