Great news! We’re issuing ‘lifetime’ FWD Care Cards for selected plans – meaning no need for annual renewals.
From 1st October 2020: All customers with IPD / OPD health insurance plans will receive a lifetime FWD Care Card.
From 1st October 2020: All customers who renew their policy from this date will receive a lifetime FWD Care Card.
Renewing before 1st October? Don’t worry – you can still use your current FWD Care Card and when you renew again, you’ll receive a lifetime FWD Card.
Customers with personal accident insurance plans still need to use their current FWD Care Card. We will continue to send you a new card every year.
If you haven’t received your lifetime FWD Care Card please call us on 1351. In the meantime, if you need medical help, simply use your ID card.