Health and accident claims

How to file a claim

1. Prepare and send us the following documents

2. Fill out a claim form

3. Submit claim form and any required documents within 30 days

4. Notification on receipt of your claim and claim status

Claiming for yourself or any dependents

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By mail
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In person
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First SMS
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Second SMS
Note

How we deal with claims at FWD, and what you need to know

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How will you pay me?
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When will you pay me?
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When should I submit my claim?

Important things you should know

See a doctor with no cash advance

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Frequently asked questions

Need help with your claim?