Management Team

Meet the people committed to bringing you fresh customer experiences.

FWD Management

As the Chairman of the Board of FWD Group, I am very excited about the fresh experiences that our teams have been creating in different countries and regions throughout Asia.

We have a vision to change the way people feel about insurance as a leading pan-Asian insurer. In Thailand, the insurance industry continues to blossom with plenty of opportunities ahead, providing an ideal environment for innovations. I am delighted to see our Thailand team continuously elevating customer experiences with innovative, relevant and easy-to-understand products and services.

The Hon. Ronald Arculli

Chairman, Board of FWD Group

As FWD Group CEO, I share a strong passion with my team about changing the way people feel about insurance. I work closely with our leadership team to build FWD into a strong, cohesive business across Asia achieving our unified vision to bring change to the insurance landscape.

When FWD was born, we dared to be different and set out to challenge the traditional mind set of our industry. We wanted to create a new kind of insurer with customers where they deserve to be; at the very heart of our business. We believe in making it easy for people to understand and enjoy the benefits of insurance with straightforward products that are relevant to today’s lifestyles. In Thailand, the FWD brand has already made great strides towards offering customers a differentiated, fresh experience of insurance, with the ethos of taking care of our customers’ worries so that they can live their life today with confidence.

Huynh Thanh Phong

Chief Executive Officer and Executive Director, FWD Group

As the CEO of FWD Thailand, I’m extremely proud of what we have achieved in delivering fresh insurance experience in Thai insurance market, and equally excited about our outlook for a promising future.

Since our inception in 2013, I and my team have been working with passion in order to change the way people feel about insurance and make FWD become a leader in the life insurance industry in Thailand. This year, we will continue to deliver fun and exciting experience to customers by focusing on innovative and easy-to-understand products and services that allow people to live their lives to the fullest.

Michael Plaxton

Chief Executive Officer, FWD Thailand

FWD Thailand

Michael Plaxton

Chief Executive Officer


Mike leads the company’s operation management and is tasked with driving FWD Thailand towards its goal to become a leader in life insurance industry. Prior to his current role Mike has held several senior positions with leading insurance companies both in Thailand and the Philippines. He has over 40 years of experience in overseeing corporate operation, distribution development, and business expansion.

Suwimon Thangnisaitrong

Chief Bancassurance Officer – Retail


Suwimon is responsible for defining, managing and continuously improving all bancassurance products for retail customers. She has over 18 years of experience in financial and business consulting industry including 8 years at FWD Thailand with strong background in accounting, finance, and audit..

Bob Wouters

Chief Financial Officer


Bob is responsible for directing the company’s strategic planning and business performance management, financial and corporate actuarial reporting, financial operations, change management, the investment function and the legal team. With 19 years of experience in a wide range of financial and advisory roles and 16 years of experience in the financial industry, he is well equipped to provide a solid foundation for FWD and drive the performance to achieve the growth it is aiming for.

Joseph King-Yiu Cheung

Chief Risk Officer


Joseph is accountable for financial, regulatory, and technological risk management operations and initiatives. He plays a critical part in developing and introducing an integrative risk management framework and assuring the corporate security. Joseph has 28 years of experience in insurance and financial industry.

Johan Willem Rademaker

Chief Agency Officer


Johan is responsible for overseeing and driving the development of the agency channel which includes agency selection, recruiting, training, and compensation. He has a wealth of experience in insurance industry spanning 10 years in South Korea and Thailand.

Aman Kapoor

Chief Marketing Officer


Aman is responsible for the development and implementation of the company’s commercial and customer marketing strategy to support business growth and deliver positive customer experiences. His key area of responsibility include products, branding, corporate communications, digital marketing and customer experience. A transformative marketing leader, he has delivered new innovations and has more than 18 years of diversified global experience with leading insurance companies having worked in US, Netherlands, Hong Kong, Thailand, and Canada.

Krit Chitranapawong

Chief Alternative Distribution Officer


Krit plays a leadership role in overseeing all business operations of alternative distribution channels and establishing strong foundation in alternative distribution market.

He has a solid background in Actuary and more than 17 years of extensive experiences in marketing and distribution development, strategic channel management as well as business partnership management.

He has strong track record in building growth and business relationship with state enterprises, government and private sectors when working in the leading companies in Thailand - both life and non-life insurance industry.

Frank Buck

Executive Actuary


Frank is responsible for coordinating all actuarial functions with emphasis on capital planning and asset/liability management. He has over 50 years of experience in the life insurance industries of the UK, Canada, USA, Hong Kong, the Philippines, and Thailand both as an employee and as a consultant. Frank has expertise in all aspects of life insurance including financial reporting, product development, capital planning, reinsurance, investment management and M&A. He is a Fellow of both the Institute of Actuaries (UK) and the Society of Actuaries (USA).

Weerapat Sapakarn

Chief Human Resources Officer

Weerapat oversees the company's people strategy and programmes including organization development, performance management, people development, employee engagement, internal communications, and rewards and recognition. He has 6 years of senior leadership experience in life insurance and over 22 years of experience in financial industry.

Timothy Peter Gilmour

Chief Partnership Officer


Tim leads the development and execution of our partnership strategy, including TMB, ensuring we have the organizational capacity and competence to achieve our business objectives in this regard. He is also responsible for the development of our Direct-to-Consumer capability. Tim has over 30 years of successful management experience in the Banking and Insurance industries.

Chutipon Singhasuriya

Chief Bancassurance Officer – SME


Chutipon oversees all the policies, initiatives, and implementations concerning bancassurance products for SME. He has over 30 years of experience in finance, sale and marketing with many multinational firms. Prior to his time at FWD, he spent 12 years as CFO for many business industries and more than 15 years as head of distribution and marketing for general and life insurance.

Apirak Chitranondh

Chief Operations Officer


Apirak is responsible for overall operations related to customer experiences. He is the key person to ensure FWD has the right people, products, services and processes in place to best service our customers. Apirak has over 20 years of leadership experience in insurance industry.

Nicholas Osborne

Chief Distribution Academy Officer


Nick, leads all the Research and Learning Development through our dedicated Academy supporting three main distribution channels. Academy aims to equip FWD’s insurance advisors/representatives with insightful guidance and trainings to manage and grow their business in a sustainable environment. Nick has over 15 years of experience across South East Asia and previously worked in senior sales distribution roles with AIA, Prudential & AXA.

Verapat Chantaravannakul

Chief Information Technology Officer


Verapat oversees the company's IT strategy, policy and direction to ensure the best alignment of technology to enable the business to give the best service to our customers.
Verapat brings solid IT background with strong business senses. He has over 23 years of IT experience in various industries, with the past 10 years as IT management and business transformation in the insurance sector.

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