FWD is a fresh insurance company for aspirational people who are looking forward to their lives ahead. We believe that life is all about living your passion and pursuing happiness; it’s our commitment to empower people to live their lives to the fullest everyday.

We strive to deliver a whole new insurance experience that will make our customers feel secure and to have the confidence to pursue their passions with true peace-of-mind. When you become our customer, you’ll notice the difference in the way we talk, the tone of our conversation, our easy-to-understand products, and true convenience in dealing with FWD.

  • Company Information

    FWD Life Insurance PCL. is a leading life insurer in Thailand offering life insurance and financial planning services. FWD is focused on creating fresh customer experiences, with easy-to-understand products, supported by digital technology. Through this customer-led approach, FWD aims to become a leading Pan-Asian insurer that changes the way people feel about insurance.

  • Changing the way people feel about insurance

    Established in 2012, FWD Thailand aims to provide customer-led insurance coverage whether it be savings, personal accident, retirement plans, or investment-linked insurance. Along with TMB, our bank partner, we deliver fresh customer experiences and provide quality services to more than 900,000 customers nationwide.

  • History

    FWD is the insurance business arm of Pacific Century Group, with a minority shareholder, Swiss Re. In Thailand, we continue to report strong financial results with total assets of 132,589,265,949 Baht and also a strong solvency ratio of 284 percent (as of 31 December 2017).

  • Celebrating our achievements

    2019 – Thailand TOP Company Awards 2019 - Digital Initiative Company Award

    2018 – TCCTA Contact Center Awards 2018 by The Best Corporate Social Responsibility Contact Center

    2018 – Thailand’s Most Social Power Brand 2018

    2018 – Business Plus Magazine in conjunction with the University of the Thai Chamber of Commerce: Thailand Top Company Award 2018, Insurance Category

    2018 – Consumer Protection Call Center Award 2017

    2018 – CMO Asia’s Thailand Brand Leadership Awards: Brand Leadership Award, Insurance Category

    2017 – The Asia Pacific Entrepreneurship Award 2017: Social Responsibility - FWD in Partnership with PWD

    2017 – The Asia Pacific Entrepreneurship Award 2017: Financial Services Industry Sector (Awarded to Khun Mike Plaxton, CEO)

    2017 – Thailand Zocial Awards 2017: The Best Brand Performance 2017 (Insurance Category)

    2016 – Role Model Business Person of the Year Award 2016: General and Life Insurance Sector (Awarded to Khun Apirak Chitranondh, COO)

    2016 – The Asia Pacific Entrepreneurship Award 2016: Best Corporate Social Responsibility Award: Social Empowerment Category

    2016 – Outstanding Organization for Empowerment of Persons with Disabilities Award 2016

    2015 – Prime Minister’s Insurance Award: Company with the Most Outstanding Performance 2014

    2015 – Well-D Award (Welcome Disability) from Workability Thailand

    2015 – Consumer Protection Call Centre Award 2015

    2014 – Corporate Volunteer of the Year 2014

Our Reports

Financial and Disclosure Reports

The current and previous financial and disclosure reports can all be downloaded in PDF format as shown below.


Annual Report

Track our progress over time by downloading the annual reports provided below.