FWD is a fresh insurance company for aspirational people who are looking forward to their lives ahead. We believe that life is all about living your passion and pursuing happiness; it’s our commitment to empower people to live their lives to the fullest everyday.


We strive to deliver a whole new insurance experience that will make our customers feel secure and to have the confidence to pursue their passions with true peace-of-mind. When you become our customer, you’ll notice the difference in the way we talk, the tone of our conversation, our easy-to-understand products, and true convenience in dealing with FWD.

  • Changing the way people feel about insurance

    Established in 2012, FWD Thailand aims to provide customer-led insurance coverage whether it be savings, personal accident, retirement plans, or investment-linked insurance. Along with TMB, our bank partner, we deliver fresh customer experiences and provide quality services to more than 900,000 customers nationwide.

  • History

    FWD is the insurance business arm of Pacific Century Group, with a minority shareholder, Swiss Re. In Thailand, we continue to report strong financial results with total assets of 132,589,265,949 Baht and also a strong solvency ratio of 284 percent (as of 31 December 2017).

  • Celebrating our achievements

    2018 – TCCTA Contact Center Awards 2018 by The Best Corporate Social Responsibility Contact Center

    2018 – Thailand’s Most Social Power Brand 2018

    2018 – Business Plus Magazine in conjunction with the University of the Thai Chamber of Commerce: Thailand Top Company Award 2018, Insurance Category

    2018 – Consumer Protection Call Center Award 2017

    2018 – CMO Asia’s Thailand Brand Leadership Awards: Brand Leadership Award, Insurance Category

    2017 – The Asia Pacific Entrepreneurship Award 2017: Social Responsibility - FWD in Partnership with PWD

    2017 – The Asia Pacific Entrepreneurship Award 2017: Financial Services Industry Sector (Awarded to Khun Mike Plaxton, CEO)

    2017 – Thailand Zocial Awards 2017: The Best Brand Performance 2017 (Insurance Category)

    2016 – Role Model Business Person of the Year Award 2016: General and Life Insurance Sector (Awarded to Khun Apirak Chitranondh, COO)

    2016 – The Asia Pacific Entrepreneurship Award 2016: Best Corporate Social Responsibility Award: Social Empowerment Category

    2016 – Outstanding Organization for Empowerment of Persons with Disabilities Award 2016

    2015 – Prime Minister’s Insurance Award: Company with the Most Outstanding Performance 2014

    2015 – Well-D Award (Welcome Disability) from Workability Thailand

    2015 – Consumer Protection Call Centre Award 2015

    2014 – Corporate Volunteer of the Year 2014

Our Reports

Financial and Disclosure Reports

The current and previous financial and disclosure reports can all be downloaded in PDF format as shown below.



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Annual Report

Track our progress over time by downloading the annual reports provided below.



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