Impressive voice of customer towards online services

We truly thank you for all “voice of the customer” towards online services (FWD Link)

Customer appreciations and positive feedbacks are our best encouragement to develop better online services for customers. FWD would like to thank you for your trust in us. Your feedbacks are always welcome in order to improve our services and give you the best insurance experiences.

Voice of customers

Super easy online service.
I can understand it from using the first time.

Nitta Soonthorncharoen

Impressions of the online claim service

5/5 “Online claim is very convenient, fast, and simple. I’m very impressed.”

Nichapat Jirathonpipat

5/5 “Online claim is very fast. I like it very much.”

Kittikun Kunpanyapinij

5/5 “This service is very convenient. Thank you FWD very much for helping to facilitate customers.”

Supattra Tositrakul

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Impressions of the FWD Link services

5/5 “I impressed with FWD customer service. They understand customers and quickly coordinate. Online claims service is very easy. It’s also easy to change beneficiaries. I will continue being FWD customer and will recommend FWD to friends and others more and more.

Thanyanan Kerdrod

5/5 “I can do many transactions via online services which is convenient, fast, safe and not waste time traveling to contact staff at branches. It’s suitable for this current situation. I like it very much.”

Chalermpol Pramuanwong

5/5 “Getting online tax certificate document very easy and convenient. The form has prefill data, I just click with no need to fill anything."

Niran Wongwaiwuttikil

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5/5 “I’m appreciate FWD in providing online service which is very convenient for customers.”

Atittaya Na Nakorn

5/5 “I am happy that FWD recognizes the importance of online services. It’s easy to use and secured by OTP system. Changing my address online is very convenient.”

Sroymanee Nimnuan

5/5 “Premium payment by credit card via FWD Link is very convenient, no need to go to FWD office. I will always pay premium via this channel.”

Songpol Jitharn

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