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Impressive voice of customer towards online services

We truly thank you for all “voice of the customer” towards online services (FWD Link)

Voice of customers

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Nitta Soonthorncharoen

เสียงจากลูกค้า

Impressions of the online claim service

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5/5 “Online claim is very convenient, fast, and simple. I’m very impressed.”

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5/5 “Online claim is very fast. I like it very much.”

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5/5 “This service is very convenient. Thank you FWD very much for helping to facilitate customers.”

Impressions of the FWD Link services

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5/5 “I impressed with FWD customer service. They understand customers and quickly coordinate. Online claims service is very easy. It’s also easy to change beneficiaries. I will continue being FWD customer and will recommend FWD to friends and others more and more.

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5/5 “I can do many transactions via online services which is convenient, fast, safe and not waste time traveling to contact staff at branches. It’s suitable for this current situation. I like it very much.”

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5/5 “Getting online tax certificate document very easy and convenient. The form has prefill data, I just click with no need to fill anything."

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5/5 “I’m appreciate FWD in providing online service which is very convenient for customers.”

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5/5 “I am happy that FWD recognizes the importance of online services. It’s easy to use and secured by OTP system. Changing my address online is very convenient.”

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5/5 “Premium payment by credit card via FWD Link is very convenient, no need to go to FWD office. I will always pay premium via this channel.”