Our vision is to change the way people feel about insurance. So we offer a new kind of insurance. It’s easy to buy, easy to claim, and easy to understand. This isn’t the way insurance usually feels. But we’re not your usual insurance company.
Pacific Century Group
Our financial position
A brief history of FWD
Established in Asia in 2013, FWD is the insurance business of investment group, Pacific Century Group.
FWD is focused on creating fresh customer experiences, with easy-to-understand products, supported by digital technology. Through this customer-led approach, FWD aims to become a leading pan-Asian insurer that changes the way people feel about insurance.
Pacific Century Group acquires the Hong Kong, Macau, and Thailand insurance businesses of ING Group. V.
The FWD brand is unveiled
The Honourable Ronald Arculli is appointed FWD Group Chairman
Swiss Re acquires a
12.3% stake in our company
Brand presence established in Indonesia
FWD enters the Philippines with a new license
FWD opens for business in the Philippines
China Representative Office opens in Shanghai
Indonesia brand presence formalised with joint-venture
Sharia license is granted in Indonesia
FWD surpasses 1 million customer mark across the Group
FWD enters Singapore acquiring Shenton Insurance
FWD enters Vietnam acquiring Great Eastern Life Vietnam
Direct-to-consumer business launches in Singapore
FWD enters Japan acquiring AIG Fuji Life
Early renewal of long-term bancassurance partnership is secured with TMB Bank in Thailand
FWD agrees to acquire PT Commonwealth Life in Indonesia
FWD completes acquisition of 49% stake in HSBC Amanah Takaful in Malaysia
FWD agrees to acquire MetLife Hong Kong
FWD completes acquisition of SCB Life Assurance and enters into 15-year bancassurance partnership with Siam Commercial Bank in Thailand
Awards and recognition
We’re proud of our people, our projects, and our dynamic working environment. Our awards shine a spotlight on some of our greatest success stories, as well as the hard work that got us there.
Thailand Best Employer Brand Award 2019
World HRD Congress, CHRO Asia
Thailand TOP Company Awards 2019
Digital Initiative Company Award | BUSINESS+ magazine and Thai Chamber of Commerce University
Business Leader of the Year 2019
Business Leader of the Year | Science and Technology Council of Thailand
Thailand's Smart Awards
Outstanding Company of the year 2019 | Nadee Network Publishing
Best Brand Performance 2018
Life Insurance Category | Thailand Zocial Awards 2018
Thailand Brand Leadership Award
Brand Leadership | CMO Asia
Thailand Top Company Awards 2018
The insurance industry category | BUSINESS+ magazine and Thai Chamber of Commerce University
Best Brand Performance 2017
Insurance Category | Thailand Zocial Awards 2017
Business Leader of the Year Award 2016
General and Life Insurance Sector | Foundation of Science and Technology at Chulabhorn
Meet our team
We believe that building the right culture starts with building the right team who we know will make the right decisions. And we have an extraordinary leadership team at FWD – smart, progressive, and experienced. We work from the ethos that none of us are as smart as all of us, and that our challenger brand attitude can blaze a trail in our industry.
Want to join us?
We operate a workspace that nurtures fearless innovation and big ideas – powered by our vision to change the way people feel about insurance.
Giving back to our community
We’re committed to caring for one another. It’s in our code of conduct as well as our promise to every customer we insure. And it extends to the communities in which we operate, through our corporate social responsibility programme.