Our story so far

Celebrate living

Our philosophy is that insurance should be a source of empowerment. So our starting point is: enjoy life; celebrate it - and if anything happens, have the confidence that we’ve got your back.

We’re proud of our people, our projects, and our dynamic working environment. Our awards shine a spotlight on some of our greatest success stories, as well as the hard work that got us there.

The Best Contact Center of The Year 2023

Thai Contact Center Trade Association

2023

Digital CX Awards 2022

The Digital Banker

2022

Business+ Product Innovation Award 2021

Business+ Magazine

2021

FWD Insurance wins 2021 Thailand's Outstanding Bran...

Influential Brands®

2021

Meet our team

We believe that building the right culture starts with building the right team who we know will make the right decisions. And we have an extraordinary leadership team at FWD – smart, progressive, and experienced. We work from the ethos that none of us are as smart as all of us, and that our challenger brand attitude can blaze a trail in our industry.

Board of directors

Our leadership in Thailand

Want to join us?

We operate a workspace that nurtures fearless innovation and big ideas – powered by our vision to change the way people feel about insurance.

Giving back to our community

We’re committed to caring for one another. It’s in our code of conduct as well as our promise to every customer we insure. And it extends to the communities in which we operate, through our corporate social responsibility programme.